FAQ's

How are the payments processed?

We accept payments made through Visa and Bank account transfers.

Bank account transfers allow our customers to simply transfer the money from their account to our account without the hassle of entering credit/debit card numbers. 

How is the shipping processed?

We process all orders the same day if made before 2pm (business working day), if an order is made after 2pm we will process it the following business day. 

Please note: your parcel will not be covered if lost in transit via our Free NZ shipping service. If you're wanting security for your purchase, please upgrade to our tracked service for an extra $3NZD or overnight service for an extra $5.50.

Do we have a physical store?

Currently at this stage and time we do not have a physical store but that definitely doesn't mean we wont have one in the near future. To stay up to date please follow us on social media (Facebook & Instagram). 

Is there any chance we can pick the item(s) up or try before making a purchase?

Yes you can. Please contact us via mobile phone so we can arrange a time and place: 02040483866